Policies

Care Instructions

Keep in mind that the original manufacturer's care instructions don't take into consideration the printing process. So we suggest following these care instructions to learn how to take care of your printed garments properly:

  • Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items. 

  • Printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

  • Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

COVID Supply Chain

COVID has severely impacted the garment industry worldwide. Many different countries provide raw materials and have manufacturing facilities to make the garments. Each country has made decisions for shut downs and quarantining based on their situations. This has caused shortages around the world. Products sold on this site may become unavailable suddenly. We apologize for any inconvenience. 

Returns and Exchanges

Due to the fact that each shirt and item is made custom to your order we cannot accept returns or exchanges. 

Damaged Shipment

If you receive an item that has been damaged in shipment or has a defect from the factory please email orders@homeschooloutfitter.com within 72 hours of delivery with the following information:

1. Order Number

2. Description of damage

3. Photographs showing the entire item and the damaged area. 

The claim will be reviewed and options provided. 

Order Cancellation

Due to the rapid order fulfillment process order cancellation is not possible. The production team starts on your order right away and the ink process cannot be reversed. 

Warranty

Product has a warranty period of three weeks from delivery date. Warranty covers garment manufacturing defects and printed graphic issues. Warranty request must include a photo and description of the issue for determination. Not following care instructions voids warranty.